Information and Resources

Water & Sewer

Saddle Ridge owns the water and sewer plants that provide those services to the community. Billing is handled by Urban Monarch Management company. The current water rates as of 2024 Q1:

Water Rates:

Base: $60/quarter

Usage: $5.25/1000 gal

Sewer Rates:

Base: $88/quarter

Usage*: $7.75/1000 gal

Sewer Fund: $79/quarter

Sewer Improvement: $55/quarter

Usage calculation: For each household, the actual water usage reading (gallons) from the first quarter of each year is used to calculate the sewer usage for that household, for each quarter of the year. Therefore, the only line item that fluctuates on your quarterly utility bill is the water usage. This method is used to avoid charging sewer usage fees for water used during the spring/summer/fall months for irrigation.

The FAQ answers several questions about water use, utility rates, and PFAS.

2023 Water Quality Report

2022 Water Quality Report

2020 Water Quality Report

2021 Utility AOF Report

2021 Q3 Utility Progress Report

Waste Services

Herrington’s Waste Services is the trash, recycling, and yard waste provider for Saddle Ridge. Homeowners arrange service directly with Herrington’s at 616-874-9115 and can select from a variety of options.

Street Lights

If a light’s on/off cycle is very short, the light flickers constantly, or the light never turns on, it is time to report the issue. Complete this Consumers Energy form so the issue can be resolved.

Neighborhood Watch

For non-urgent issues contact the Kent County Sheriff’s Department main line (616) 632-6100 or the Community Outreach officer for Algoma Township, Tyler Tilson (616) 632-6096 or tyler.tilson@kentcountymi.gov

Community Mailbox Unit

The community mailbox unit is not maintained by the post office. It belongs to the neighborhood and is private property. No one at Eastbrook or the Saddle Ridge HOA has a spare copy of your mailbox key, and you cannot ask the postal service to rekey the lock.

If you lose your keys, you need to order a new lock, the “Salsbury Industries 3390 Standard Replacement Lock for F Series Cluster Box Unit Door.” Amazon, Home Depot, Walmart, and others sell a replacement lock with three keys for $18-20.

To get into your locked mailbox, you will need to either schedule an appointment with a postal employee or catch our mail carrier when she’s in the neighborhood. They will open the mailbox and allow you to replace the lock.